still in free mode even though I paid??

Hello,

I bought the 500 proof reads package the other day and when I use it I still get the message that only the first 4 lines have been checked because I'm in free mode and that if I buy a package I can proofread the whole post. Yet stranglely enough it reduces my reads count everytime I use it. Funny how that part works fine, but what I paid for doesn't work. This doesn't seem very fair. So why am I only getting partial free checks when I paid for full use and have plenty of paid reads available? I need to get this straightened out so that I may use the tool as I paid for.

Issues

100% Unique

Checked: 4 parts, Unique: 4 part(s)

Only the first 4 sentences were checked in this free check, the rest of your content could still be plagiarised or duplicated. For full checks invite your friends or purchase a package for as low as 1c per check.

Type: 
General
Status: 
Closed (fixed)

Comments

Thanks TJ for posting about this issue looking into it right now.

Dear TJ,

This has been corrected, and the plagiarism check now looks at all sentences for paid proofreads. Because of this inconvenience, I have given you 100 extra credit, hope you find this as an acceptable apology.

Cheers,

George

TJ DeTardo's picture

Hello again,

I just tried using Proofreadbot on another article on my site and it still says it's only checking the first 4 lines in this free check. Pay for full report. I thought this had been corrected, but apparently not. Can you please check this?

Do I need to have the exact same user name and password in my Proofreadbot plugin settings as I have for logging into the Proofreadbot website? Because they are not the same, and I started wondering if that may cause the problem. Please let me know one way or another.

See Below:

 

Plagiarism

Issues

0% Unique

Checked: 1 parts, Unique: 0 part(s)

Only the first 4 sentences were checked in this free check, the rest of your content could still be plagiarised or duplicated. For full checks invite your friends or purchase a package for as low as 1c per check.

OriginalBing QueryBing Result CountFirst 5 Websites

Explanation

Check sentences for duplication online via Bing.

TJ DeTardo's picture

Sorry, but I double checked and I was wrong when I said in the previous post that the user name and password didn't match. I believe that they are the same and that they do match. Sorry for any confusion.

Hello TJ,

This seems to be a separate issue with the WP Plugin only passing in a text of "null". Would love to have the steps you took to arrive at the "result". Opened a separate issue here: http://proofreadbot.com/node/326

TJ DeTardo's picture

Hello again,

I updated the plugin to v1.8 and now it looks like it is getting a full report for the plagairism check, but I am still getting the message that only the first 4 sentences were checked in this free mode. Thought you might want to look into this.

 

 

Plagiarism

Issues

56.41% Unique

Checked: 39 parts, Unique: 22 part(s)

Only the first 4 sentences were checked in this free check, the rest of your content could still be plagiarised or duplicated. For full checks invite your friends or purchase a package for as low as 1c per check.

 

Thanks TJ for noticing this, it is actually checking all parts and it also says "Checked: 39 parts, Unique: 22 part(s)". By accident, I left that free warning there. but will be removing it now for paid searches.

TJ DeTardo's picture

Hey Geaorge,

Just wanted to let you know that it's working great now. No more free warning. Thanks for getting right on it and fixing the problem. I appreciate it.

I bought credits, but I still get this message in Proofreader.

 

You have 1 free proofread credit per day up to 600 words, if you would like more please invite your friends  or purchase a package, 1 automated proofread credit = 1 friend invite or 0.01$ (1 cent).

And Its not finding the plaigerism it found the first time.

Hello
It's the first time that I'm using this software. I put my text (less than 600 words) but I can't get any proofreading. The only thing I get is a message ; "If you need more purchased ....".
I try a few times but nothing is happening !!
Thanks for tellling me what to do.