Submitted by Kate Bloomfield on Fri, 06/27/2014 - 06:59 Hello I am new to proofreadbot and have just purchased 500 credits. However, i cannot get the program to proofread anything at all. I keep getting this error: error: Internal Server Error Type: BugStatus: Closed (fixed) Comments Hello, Permalink Submitted by György Chityil ... on Fri, 06/27/2014 - 07:08 Hello, I am sorry you are having this issue with Proofread Bot. I can see some server timeouts in the error logs. Could you tell me how many words are you trying to submit? I have seen server timeouts before with very long texts, and an immediately possible workaround is submitting smaller chunks at a time. Cheers, George Chityil Can you tell me the Permalink Submitted by Kate Bloomfield on Fri, 06/27/2014 - 10:45 Can you tell me the recommended length? Or a maximum length? The text im submitting is quite long. Good question. Permalink Submitted by György Chityil ... on Fri, 06/27/2014 - 11:39 Good question. So far, I never measured the exact limits, but a 1-2 thousand words essay size can be handled well with Proofread Bot. I will conduct some tests in the coming days, and report back here. Until then, please let me know if few thousand words are insufficient for you. I am having the same problem Permalink Submitted by Aunika Johnson on Mon, 06/30/2014 - 00:44 I am only posting under 400 words and I can't get anything but a bunch of server errors to come up. What did you do differently? Hello, Permalink Submitted by György Chityil ... on Mon, 06/30/2014 - 07:04 Hello, Could you please send me a screenshot of these errors to email@example.com? Thank you Hello, Permalink Submitted by György Chityil ... on Tue, 09/30/2014 - 14:23 Hello, Just released a brand new interface that gives you unlimited simple recommendations. Check it out at http://proofreadbot.com/. Tested it with 15000 words and it works like a charm. Still fine tuning the backend though, but should not take more than a few weeks to bring that up to scale as well.